Not resolved

Before you purchase a Vermont Castings product, be forwarned

I own a wood stove which looks and preforms its function quite well. As with anything, from time to time it needs some maintenance. This is were things go horribly wrong.

This company only deals with local suppliers and have no way for the end consumer to contact the company. It is deliberatly set up this way. The company was apparently horrendously mismanaged.

The dealers and any web info makes it seem like everything is perfectly ok with this company, they still have inventory to peddle. If the consumer needs parts for a product, and I would guess warrantee work, there is no support for this. The run around begins and the hope the frustrated consumer gives up.

If you purchase one of their products do so with this knowledge

Monetary Loss: $2300.

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