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Contact Vermont Castings Customer Service

Vermont Castings Phone Numbers and Emails

Toll-Free Number:

  • 1 (800) 664-3119
    Harman
Call customer service

Customer Service:

  • 1 (877) 427-3316
    PelPro & WoodPro
  • 1 (800) 926-4356
    Quadra-Fire
  • 1 (877) 427-8368
    Vermont Castings
  • 1 (802) 728-5805

Vermont Castings Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Contact Method Distribution
100% phone
Most Popular Vermont Castings Phone Number
1 (802) 728-5805
Average Hold Time
00:04:09
Average Calls duration
5 minutes
Vermont Castings Live Agent Availability
18% of callers successfully reach a real person
Common Reasons for Contact
Request for information, return/ replace and product/ service
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Vermont Castings?

Most Popular Number:

(800) 664-3119
Harman

Vermont Castings' phone number, 1-802-728-5805, is a customer service helpline active to reach business agents for general inquiries and assistance. The company has several contact centres with specific numbers for each. Those seeking to relay their concerns to the agents at Vermont Castings can use 1-877-427-8368 to call or message. Clients seeking efficient responses can call these numbers between 8:30 AM and 3:00 PM CST from Monday to Wednesday. The company agents are also available on Thursday between 9:00 AM and 3:00 PM CST. Those reaching out on Friday can call between 8:30 AM and 3:00 PM CST for efficient assistance.

No email address is published to reach Vermont Castings customer service. However, users consult the company agents via its online alternatives. The best way is to visit the Vermont Castings website and click Contact Us on its homepage. That will direct you to detailed information about the company and several methods to consult its agents and local dealers. Users can also complete an online form on the same page to submit their request to the customer service team between business hours.

Vermont Castings Foundry is headquartered in the United States at 1131 Beanville Rd, Randolph, Vermont 05060. Users with complex and sensitive issues can consult the Vermont Castings address with a prior appointment between 8:00 AM and 4:30 PM, Monday through Thursday. The company offices are also open on Fridays between 8:00 AM and 4:00 PM. Those seeking to relay their issues on weekends can send a letter or email Vermont Castings customer service for help.

To consult the customer support team online, open the Vermont Castings website in your browser and click Contact Us on the homepage. Users with general queries can browse the FAQs to find their answers. Those seeking to consult their local authorized dealers for sales, troubleshooting, maintenance, and service-related inquiries can complete the Vermont Castings contact form for a reply within one business day. To ensure an effective response to their request, clients should provide all the required information, including their full name, address, model number, serial number, subject of concern, and a detailed explanation. Once done, click on Submit Question so Vermont Castings customer service can review the request and respond efficiently. You can also click the chat icon at the bottom right corner of the page to connect with a live agent for efficient assistance during office hours.

PissedConsumer Club

Contact Information

Vermont Castings Website:

Vermont Castings Help Center:

Corporate Office Address:

Vermont Castings Foundry
1131 Beanville Rd
Randolph, Vermont 05060
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 8:00 am - 4:30 pm

Friday: 8:00 am - 4:00 pm

More contact details

Summary of Vermont Castings Customer Service Calls

153 TOTAL
CALLS
04:50 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vermont Castings?

Request for Information Question:

  • “Question about the Dauntless”
  • “Help identifying model”
  • “Part question”

Return/ Replace Question:

  • “Fireplace parts”
  • “Replacement parts question”
  • “Gas fireplace”

Product/ Service Question:

  • “I want To purchase your prodict”
  • “Faulty equipment”
  • “Technical difficulties”

Staff Question:

  • “Service information”
  • “Service question”
  • “Service in the Madison AL area”

Refund Question:

  • “Getting refund”

Account Question:

  • “Get hinge and door on encode wood stove”

Website/ Application Question:

  • “Instalation”

Shipping and Delivery Question:

  • “Missing part”

Other Question:

  • “Need part #30005203 refractory fire back for Defiant 1975 C”
  • “Defient Stove Problem ?”
  • “Fire plac e insert”

About

Related Companies

HNI Corporation, Quadra Fire, Harman Stoves, Heat and Glo, Heatilator

Summary

Vermont Castings is a manufacturer, that is specializing mainly at creating heating systems and items for commercial and residential needs. Among their assortment, people can see and purchase wood, gas, coal stoves; fireplaces of various forms and styles; gas grills and spare parts for them. In order to find the nearest store location to the house, client can type in a zip code, or possibly address in a search line. Vermont Castings takes part in environment protection, so they assure that work with recycled iron material and in this way produce eco-friendly products. The main goal of this company is to make heating products following the latest technologies and protecting nature.

Vermont Castings reviews and complaints

Vermont Castings is ranked 520 out of 6263 in Appliances and Electronics category

Compare Vermont Castings Customer Service To

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